Information We Collect
To provide and enhance our service, we collect information you provide directly, as well as data generated through your use of our platform.
Personal Data You Provide
- Account Information: When you register, we collect details like your name, email address, date of birth, and gender.
- Profile Information: You may choose to provide additional information for your public profile, such as photos, lifestyle preferences, and personal descriptions.
- Communications: We collect information when you contact our support team or communicate with other members through our service.
Data Collected Automatically
- Usage Data: We track your interactions with our service, including pages visited, features used, and time spent on the site.
- Device Information: We collect data about the device you use, such as IP address, operating system, browser type, and device identifiers.
How We Use Your Data
Your data is used to operate, maintain, and improve our services, ensuring a personalized and secure experience.
- To create and manage your account and profile.
- To facilitate connections and communication between members.
- To personalize your experience and suggest relevant matches.
- To monitor and analyze trends to improve our platform's functionality.
- To communicate with you about service updates, offers, and promotional materials.
- To prevent fraud and enforce our Terms of Service.
Cookies & Tracking Technologies
We use cookies and similar technologies to recognize you and/or your device(s). This helps us provide a better user experience, analyze traffic, and personalize content. You can control cookies through your browser settings and other tools. Please see our full Cookie Policy for more details.
Data Sharing & Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- With Your Consent: We will share information with third parties when we have your explicit consent to do so.
- For External Processing: We provide information to our trusted partners who perform services on our behalf, based on our instructions and in compliance with this Privacy Policy.
- For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others.
Your Rights & Choices
Under New Zealand's Privacy Act and other regulations like GDPR & CCPA, you have rights over your personal data.
- Access: You can request a copy of the personal information we hold about you.
- Rectification: You can update or correct your information through your account settings.
- Deletion: You may request the deletion of your account and associated personal data.
- Objection: You have the right to object to the processing of your personal data in certain circumstances.
Security Measures Implemented
We take data security seriously. We implement a variety of technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, or destruction. These include data encryption, secure server infrastructure, and regular security audits.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of New Zealand where data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, through email notification. We encourage you to review this policy periodically.
Contacting Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please do not hesitate to reach out. You can contact our Data Protection Officer via our contact page.
