Information We Collect
Plain Language Summary: We only collect the information necessary to provide you with a safe, functional matchmaking service. This includes what you tell us, and technical data to keep the platform secure.
To ensure high-quality matches and maintain the integrity of our platform, we gather specific types of information when you interact with our website. Transparency is key to our relationship with you.
Profile Information
Details you provide during registration, such as your username, age, gender preference, location, email address, and uploaded photographs.
Device & Usage Data
Information about how you access our site, including your IP address, browser type, operating system, and page interaction times to optimize your experience.
Cookies & Tracking
We use strictly necessary and performance cookies to remember your preferences, keep you logged in securely, and understand aggregate site traffic.
Communication Records
Content of messages sent through our platform and interactions with customer support, monitored strictly for safety and policy compliance.
How We Use & Share Your Data
Your data acts as the foundation for creating meaningful connections. We utilize your profile information to power our matchmaking algorithms, ensuring you see relevant profiles in your area. Furthermore, device and usage data help us troubleshoot technical issues and continuously refine the user interface.
Sharing with Service Providers
We do not sell your personal data. We may share necessary information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These partners are bound by strict confidentiality agreements and include secure hosting providers and analytics services.
Legal Disclosure
We respect your privacy deeply, but we must comply with the law. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Data Security Measures & Retention Periods
Plain Language Summary: We use industry-standard encryption to protect your data. We only keep your information for as long as your account is active or as legally required.
We implement a variety of high-level security measures to maintain the safety of your personal information when you enter, submit, or access your details. All sensitive information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases, accessible only by authorized personnel who are required to keep the information confidential.
Regarding retention, we hold onto your profile information for the duration of your active membership. If you choose to close your account, your profile is immediately removed from public view. We may retain certain data for a limited period afterward to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is permanently deleted or anonymized.
Your Rights & Choices
You maintain ultimate control over your digital footprint on our platform. We provide tools and options to ensure you can exercise your rights efficiently.
- Access and Deletion Requests: You have the right to request a copy of the personal data we hold about you. You may also request the complete deletion of your account and associated data at any time via your account settings.
- Marketing Preferences: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in every email, or by adjusting your notification settings within your profile.
- Profile Adjustments: You can review, update, or correct your personal information directly through your dashboard.
- International Transfers: As a global platform, your data may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data internationally.
